Term and Condition

General Condition

All services CV. BALI SATAK Car Rental Company was lawful. We are solely responsible for the service and quality of service guarantees. All prices include taxes have been determined by the Government of the Republic of Indonesia. Terms and Conditions which are not shown on this site will be reported directly in writing or verbally during the booking process and with the purpose of satisfaction with the service to our customers.

Booking

Reservations can be made through one of the following ways:

  1. Phone

    Please contact our office phone is:
    CV. BALI SATAK Transportation Company
    Jalan Gunung Cemara II No. 8
    80119 Denpasar, Bali, Indonesia
    Phone: +62 813 3744 5945 or: +62 819-3310-3888
    Email : info@balisatak.com
    Web : www.balisatak.com

  2. Message Online

    Reservations can be made by an online form contained on this site, please fill out the form completely and correctly to make sure we can receive your message and can provide your booking confirmation. If the data we receive our validation it cannot, then we cannot give confirmation to you about your order and we will ignore it.

  3. Email

    Please send an email to: info@balisatak.com booking confirmation will be made via telephone or email to explain the details of your reservation, please give us the correct information about the phone number that can be dihungi, the email address is active to ensure that you will get a confirmation. Attach details about the services you need via email, we'll send you an answer at the latest within 24 hours thereafter. If you do not receive a confirmation reply from us, you can contact number or WhatsApp Phone: +62 813 3744 5945 or

Confirmation

Confirmation of your booking we will immediately do and for certain purposes we request your email address is still active to perform a correspondent in writing as proof of your reservation. We will further pointed out everything decree anything related to your order, including the terms and conditions of your agreement, the deadline for confirmation, payment amount, deposit required, time settlement and others.

Payment

After the process of booking our confirmation and approval from you, then we will ask for a deposit payment of 50% of the total payment or amount to be paid for such as the peak season of tourists (peak season or high season) or because we cooperate with the third parties requires payment in full ahead. Payments made by bank transfer to:

Bank: BANK CENTRAL ASIA (BCA) Branch Kuta, Bali
Account Number: 1461682044
In the Name: SUJARWO

The remaining payment or full payment must be paid prior to arrival or for certain things can be done on arrival.

If until the time limit you do not make payment, then we are the right to cancel unilaterally. We are making a payment through bank transfer, you must provide confirmation to us by contacting us or send proof of transfer by email.

Cancellation

Cancellation fees are not taxable if the cancellation is done before the deadline for confirmation we specify on every booking you make. For certain services, we are working with a third party, and therefore the cancellation rules will also refer to the conditions specified by such third parties which we will convey to you. For a certain time, such as during high or peak seasons some services require a deposit or full payment and cannot be refunded in case of cancellation.

Responsible

CV. BALI SATAK Car Rental Company is responsible for the services rendered in accordance with the terms and conditions of each customer bookings. For certain services that include insurance, if this happens resulting in losses for the customer who gets coverage of such insurance, then we'll take care of it in accordance with the applicable rules and procedures. Indonesian law is applicable to all transactions services agreement CV. BALI SATAK Transportation Company with customers, therefore, if there is a claim or thing that is associated with the legal action will be completed by the Law of the Republic of Indonesia.

Miscellaneous

Things that are not listed in these terms and conditions will be reported at time of booking and it is binding.

Term and Condition of self-drive car rental

Conditions of self-drive car rental

  1. Booking car rental in CV. BALI SATAK Transportation Company is not charged. Please fill in the online form located on this site, please fill out the form completely and correctly to make sure we can receive your message and can provide your booking confirmation. If the data we receive cannot be validation, then we cannot give confirmation to you about your order and we will ignore it.
  2. Booking administratively and will be used to ensure the availability of car options in the period you need.
  3. You are required to read, understand, agree with existing car lease regulations with whole and complete.
  4. CV. BALI SATAK Car Rental Company authorized to approve or refuse any booking of car rental if we assume you do not cooperate to complete administrative data that we need.
  5. Confirmation of booking will be informed or sent via email or a phone or media that we consider legitimate to you.

Terms of self-drive car rental

The whole car rented by CV. BALI SATAK Transportation Company is a guaranteed vehicle id good conditions and good care and in accordance with the legal provisions of the vehicle of the Government of the Republic of Indonesia.
  1. Cars rental from CV. BALI SATAK Transportation Company only be acceptable for use in the island of Bali. The use of a rental car for purposes outside of the island of Bali without the prior written consent of CV. BALI SATAK Car Rental Company will be penalized and the legal provisions in force in the Republic of Indonesia.
  2. The tenant is obliged to have and carry an International Driving License or a Driving License (SIM) is still valid in the Republic of Indonesia.
  3. The tenant is obliged to attach the original ID, TIN, and are willing to work to fill out a form and Car Rental Agreement are provided honestly and correctly. Tenants who provide false data or information be prosecuted in accordance CRIMINAL LAW Criminal Code in force in the Republic of Indonesia.

Rates of self-drive car rental

  1. The car rental price is calculated per day up to 24 hours. Advantages of car usage time or overtime will be charged an additional fee of 10% per hour of a car rental fee per day is 6 hours maximum overtime, if more than 6 hours will be charged the full one-day car rental.
  2. The rental rate listed on the car rental www.balisatak.com website already includes a delivery service and collection car rental in Ngurah Rai International Airport, Denpasar, Bali and to Kuta, Legian, Seminyak, Jimbaran, Nusa Dua Centre, and Tanjung Benoa. Delivery and collection is not charged apply every day starting at 8:00 to 20:00 pm, outside these hours will be charged Rp 50,000 for a delivery or pickup. This service does not include operational costs of fuel delivery and collection of the car, such as: entrance ticket of the airport, parking, tolls, and levies.
  3. For delivery and collection of the rental car outside the area mentioned above we will charge according to their respective areas.

Insurance of self-drive car rental

The rental rate includes the cost of car insurance with the following conditions:
  1. The accident caused minor damage to the rental car interior and exterior as blisters on the rental car body, or interior burned, stained caused by negligence of tenants either intentionally or unintentionally is the responsibility of the tenant and charged own risk amounting to Rp 350,000 (three hundred and fifty thousand rupiah) per field events item accordance with the provisions of the insurance companies that guarantee the rental car.
  2. The major accident which causes damage and requires car hire to enter the garage right away, such as body dents, broken, potholes, broken glass, broken mirror or broken, broken lights or other circumstances which resulted in the car is not in accordance with the current state of the tenants receive the car, then the tenant will be charged own risk amounting to Rp 350,000 (three hundred and fifty thousand rupiah) per item fields incident in accordance with the provisions of the insurance company guarantees a rental car, plus the cost of car rental compensation for the car rental price multiplied by the estimated the number of days in the car repair workshop that has determined by insurance companies that guarantee the rental car. The cost of repair or replacement of spare-part rests entirely with the rental car insurance company.
  3. Damage caused by the rental car used improperly, or used excessive capacity is not the right road or extreme terrain such as off-road terrain, muddy terrain, hills, or other extreme terrain, exposed interior tattoo ink, seats torn, or damaged then the cost of the damage is fully borne by the tenant and not covered by insurance companies.
  4. The lost car keys, remote car missing, missing car vehicle registration, tires torn either intentionally or unintentionally as a result of improper use of the tenant during the rental period is entirely the responsibility of the tenant.

Term and Condition of car rental with driver

  1. Driver is Bahasa Indonesia speaking, please mentioned when you need English speaking driver or other language subject to availability  and may extra charge applied.
  2. The car always clean and well maintained daily by a driver on duty, if the car in a dirty and unkempt like a lot of garbage that had not been cleaned in a car, AC is not cold, the engine or mechanical problems, please immediately inform us to the number +62 813 3744 5945 or +62 819 3310 3888 so that we can quickly provide solutions to get our best service.
  3. The rental price includes insurance and the car was entirely the responsibility of the CV. BALI SATAK Car Rental Company.
  4. Tenants not be acceptable to use a rental car to transport goods damaging cars and dangerous goods and in violation the laws of the Republic of Indonesia.